Typical Tasks
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Train workers in food preparation, and in service, sanitation, and safety procedures.
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Supervise and participate in kitchen and dining area cleaning activities.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
What personality traits do you need to succeed?
Stress Tolerance
Dependability
Cooperation
Self-Control
Leadership
Integrity
What key skills are needed for this job?
Speaking
Monitoring
Coordination
Service Orientation
Active Listening
Instructing
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Common Activities
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
